John Dyer
Loss of Wireless Communications
The key to any wireless system is the communication between the wireless transmitters and the base station. Tek Troniks use a bi-directional communication protocol, this means that if communications fail the system can alert users. Common Caused of Communication Failure The most common causes of communication failure are: Repeaters are turned off. The transmitter is…
Read MoreAlarm Profiles Explained
Alarm profiles are used to control the actions the D3 base station will take in the event of an alarm event being triggered. Alarms are triggered when data received exceeds the limits of your set points (after any alarm delay you have allowed has elapsed). Alarm profiles can be created based on your alarm requirements…
Read MorePort Forwarding to a D3
To access your D3 from outside of your IP network you will need to configure your router to allow port forwarding. The D3 has no input to set up port forwarding and no settings on the D3 need to be changed to enact port forwarding on your router. It is best practice to have your D3…
Read MoreStatic IP v’s DHCP Client
There’s 3 options available when networking a D3 base station: DHCP Client: when the network assigns IP settings automatically Static: when settings are manually input – see Networking a D3 DHCP Server: when connecting directly to a PC or Laptop DHCP Client and Static are the most popular options used among D3 system users. Below…
Read MoreNetworking a D3 Base Station
Before a D3 base station can be accessed via your network it must be assigned relevant IP address. The base station can run on three IP operational formats, these are: DHCP Client Static IP DHCP Server (for connecting directly to a laptop or PC ONLY) DHCP Client Mode From manufacture the D3 is supplied in…
Read MoreCreating An Alarm Profile
Alarm profiles are used to control the actions of the base station should a sensor/repeater or system warning alarm be generated. Multiple profiles can be created on a base station, however a device can only be attached to a single profile. For more information see Alarm Profiles Explained. From factory, the D3 family of base…
Read MoreEmail Error Codes
After setting up email functionality on a D3, you can test the email communication status. Route to email test function: SETTINGS => SYSTEM MANAGEMENT => NETWORKING => EMAIL SETUP => TEST => Enter email address to send a test email to => Press ‘Send Email’ Once a test email is sent a progress bar will…
Read MoreEmail Set-Up
To set up the email functionality the D3 base station must be networked. Refer to Networking a D3 for networking instructions. Email Settings route; SETTINGS => SYSTEM MANAGEMENT => NETWORKING => EMAIL SETUP => Edit Email Enabled: must be set to yes SMTP Hostname/address: the SMTP email details for the email server SMTP port: the port…
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